Automate

After-Hours Revenue Calculator

Enquiries that arrive at 20:00 on a Friday get answered on Monday morning. Here is what that gap is worth.

Enquiries per month

Across every channel.

Share arriving outside business hours

Evenings and weekends. For most consumer businesses this is higher than people expect.

Close rate on a fast reply

Average deal value

R302 498

Recoverable every year with 24/7 response

Enquiries arriving after hoursCurrently answered around 14 hours later: 24 a month
Effectiveness of a next-morning replyAgainst an immediate response: 17%
Deals recovered per monthR25 208 in monthly revenue: 2.1

How this is calculated

After-hours enquiries currently wait about 14 hours for a reply.
An automated assistant successfully engages 70% of after-hours enquiries. The rest want a human, and get one the next morning as they do today.
Uses the same response-decay model as the Lead Response Calculator.